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ANNOUNCEMENTS:

NAWASA - COMMITTED TO MEETING CUSTOMERS' NEEDS

Customer Care

Customer Care

View the NAWASA Customer Service Charter and learn more about our expectations of our customers.

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Media Room

Explore NAWASA speeches, press releases, photo galleries, newsletters, brochures and more.

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Resources

Resources

Access NAWASA resources such as legislation, annual reports, research papers and more.

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Latest News

NAWASA Blog
The National Water and Sewerage Authority (NAWASA) is seeking an experienced and qualified individual, company, and/or organization as a Con...
NAWASA Blog
Applications are invited from suitably qualified persons to facilitate training for employees in Customer Care, at the National Water and Se...
NAWASA Blog
  In 2015, the Authority successfully launched this unique customer outreach programme as part of its efforts of engaging young people...

Customer Service Charter

Customer Service CharterOur Customer Service Charter is borne out of the recognition of our responsibility to ensure that you, our customer, get the most from the services we offer; to facilitate communication, and provide an opportunity for you to give us feedback and suggestions for improvement. read more

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